How does the U.S. Congress, as it exists in its current structure, support and/or limit authentic representation?

Personally I think congress limits most authentic representation because everything heard or said almost always comes from another person or party. Think about it, when you write to your congressmen who do you think opens those letters or emails first? The congressmen assistant that is highly trained. If you want to speak in front of congress to address an issue then you better have a legal trial on your hands. I mean I know they are busy...or so they say.....but people want to address their issues to the congress not their assistant. Personally I think they should have planned time out of their day to look at the letters themselves. They only way congress supports authentic representaion is through the peoples votes, but even those can be tampered with.




 
Here is a video that I like, I think the guy is trying to be funny but I cant really tell, except at the end when he says to fire half of congress. I liked this video and if more people payed attention to their rights maybe congress would too.
http://www.thehopeforamerica.com/play.php?id=1630
 
Critical Question: Do you think more/less bills would pass if these letters that the people sent in were taken more seriously?
 
 
bibliography
 
Ettinger, Yoram. "Congress - Yes, We Can! - Israel Opinion, Ynetnews." Israel News: Ynetnews. 28 Feb. 2011. Web. 13 Mar. 2011. http://www.ynetnews.com/articles/0,7340,L-4034927,00.html.
 
Huckabee, Mike. "Huckabee: Does Congress Know They Work For Us?" The Hope For America : Conservative Videos Online. 3 Aug. 2009. Web. 13 Mar. 2011. .